Delivery, Returns & Cancellations
We only sell and deliver within the Republic of Ireland.
All items ordered are delivered using Fastway Courier Services and should be received within 1 – 3 days of dispatch.
Available delivery options for individual purchases are displayed during the checkout process.
The shipping cost is a flat fee of €4.00.
We attempt to dispatch all items within one day of ordering.
Any orders placed after 10:00am on a Friday may only be dispatched on the following Monday, or the next business day in the event of a public holiday.
Returns and Order Cancellation
All items purchased from OMK Commodities Plus Ltd (Annabis) are covered under the Distance Selling Regulations, and as such you will have up to 14 days from the date you receive the item in which to cancel the order.
Before returning any item, please contact us via our email or contact form informing us of your intentions and we will provide details for sending the item back. Once we have provided details for returning the item, you will have 14 days to return it.
Any items being returned should be in an un-opened and unused condition still in it’s original packaging.
The item remains your responsibility until it reaches us, and we therefore recommend the item is well packaged and in certain circumstances we would recommend using a tracking service. The cost of returning the item will be borne by the customer.
On receipt of the item in the conditions mentioned above, a full refund of the product cost will be made minus the shipping costs for sending the item to you.
Damaged or Faulty Items
If an item is being returned because it is damaged or faulty, initial return costs will be borne by the customer. Once the item has been received and inspected, either a full refund will be made including the reasonable cost of returning the item to us, or a replacement item will be sent and the reasonable cost of returning the item to us refunded, depending on your preference and our stock availability at the time.